There is a post up today over on Magpie Marketing about customer service, and why I will be a lifelong fan of David Sibley's birding guides, Alfred A. Knopf Publishers and Andrew Stewart Publishers. I'm sure they will be delighted to know they will be my first pick when it is time for me to unveil my Great American Novel. Can you relate? ... View Post
Standing Out From the Flock
Over the past few weeks, I've received some phenomenal customer service. It seems as though so often we're willing to rant about the people who treat us poorly, but we often forget to speak up about the companies that are doing it right. Better yet, we can learn some great things from the individuals who take the time to make sure that we receive all that we expect when we do business with them or their company. Last year, our family took off for a fantastic vacation in Sandestin, Florida - ... View Post
